🚚 Free Worldwide Shipping on All Orders!Shop Now
Returns & Exchanges
We want you to be fully satisfied with your Narwal smart home technology. If your device isn't the perfect fit for your home, you can return it within 30 days of delivery for a full refund or exchange.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
2
Prepare the Device
Pack the product in its original packaging, ensuring all accessories, manuals, and power cables are included.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package.
4
Receive Your Refund
Once our technicians inspect the returned unit, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing